Flight Extranet Portal

Flight Extranet Portal

A flight extranet portal is a web-based platform or application that allows airlines, travel agents, and other authorized users to access and manage flight-related information and services. It serves as a central hub for various activities related to airline operations, ticketing, reservations, and other functions.

 

Here are some key features typically found in a flight extranet portal:

 

1. Flight Availability and Booking: Users can check the availability of flights, view schedules, and make bookings for passengers. This includes searching for flights based on various criteria such as date, time, destination, and class.

 

2. Fare Management: The portal enables users to manage fares and pricing for different routes and classes. Airlines can set and update fares, discounts, and promotional offers. Travel agents can access fare information and make bookings accordingly.

 

3. Seat Management: Airlines can manage seat inventory, assign seats to passengers, and handle seat upgrades or changes. Travel agents can view and select available seats for their customers.

 

4. Ancillary Services: The portal allows users to offer and manage ancillary services such as baggage allowances, in-flight meals, seat upgrades, and special assistance requests. Passengers or agents can add these services to their bookings.

 

5. Reservation Management: Users can view, modify, or cancel flight reservations. This includes handling changes in travel itineraries, passenger details, or flight schedules. Travel agents can access and manage multiple reservations for their customers.

 

6. Reporting and Analytics: The portal provides reporting tools and analytics to track flight bookings, revenue, passenger statistics, and other performance metrics. This helps airlines and agents make informed business decisions.

 

7. Communication and Notifications: The portal facilitates communication between airlines and travel agents. It may include features such as messaging, alerts, and notifications related to flight updates, schedule changes, or booking confirmations.

 

8. Payment Processing: The portal integrates with payment gateways to handle secure and seamless online transactions. It enables users to make payments for flight bookings and other services.

 

9. Integration with Global Distribution Systems (GDS): Flight extranet portals often connect with GDS systems to access real-time flight data, availability, and inventory. This ensures accurate and up-to-date information for users.

 

10. User Management and Access Control: The portal provides user management features, allowing airlines to control access and permissions for different user roles such as administrators, agents, or employees. It ensures data security and privacy.

 

Flight extranet portals play a crucial role in streamlining flight operations, improving customer service, and enhancing collaboration between airlines and travel agents. These platforms help automate processes, reduce manual effort, and provide a centralized interface for managing flight-related activities.

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